UAT and ORT test plans aligned with business and technical requirements. Test Execution: Execute UAT and ORT test cycles to validate ServiceNow workflows, integrations, and custom functionalities. Conduct regression testing and record test outcomes accurately. Defect Tracking & Resolution: Identify, log, and manage defects using Azure DevOps. Work collaboratively with development teams, business analysts, and stakeholders to ensure timely resolution and … Continuous Improvement & Automation Support: Partner with the test automation team to develop and maintain regression test packs that support ongoing releases and platform upgrades. Stakeholder Collaboration: Communicate testing progress, risks, and results effectively to project managers, developers, and business users. Provide recommendations for quality and process improvements. Key Skills: Proven, hands-on experience testing within ServiceNow environments. Strong … the ability to work collaboratively across cross-functional teams. ServiceNow Certified System Administrator or ITSM certification. Experience in large-scale ServiceNow implementations and enterprise environments. ISTQB (or equivalent) software testing certification. Further job details available upon application. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy. More ❯
security, and application teams to ensure the identity infrastructure integrates effectively with dependent systems. Develop and maintain technical documentation, including configuration guides, deployment procedures, and support manuals. Participate in testing, validation, and transition to operations, ensuring smooth handover and readiness for live support. Provide ongoing operational support, including incident resolution, change management, patching, and performance optimisation. Contribute to continuous improvement … by identifying opportunities for automation, hardening, and enhanced monitoring of identity services. Required Competencies Experience of working in Defence Proven experience as an Identity Engineer, Infrastructure Engineer, or Systems Administrator with a focus on Microsoft identity technologies. Hands-on expertise in: Windows Server 2022 installation, configuration, and management. Active Directory design, replication, Group Policy, and security. ADFS deployment and … on-premise virtualisation technologies such as VMware Cloud Foundation and private cloud stacks Desired Competencies Microsoft Certified: Identity and Access Administrator Associate or equivalent. Experience with PowerShell scripting for automation and operational support. Familiarity with monitoring and alerting solutions for Active Directory and ADFS. Exposure to hybrid identity models integrating on-premise and cloud environments. Detail-oriented and methodical More ❯
security, and application teams to ensure the identity infrastructure integrates effectively with dependent systems. Develop and maintain technical documentation, including configuration guides, deployment procedures, and support manuals. Participate in testing, validation, and transition to operations, ensuring smooth handover and readiness for live support. Provide ongoing operational support, including incident resolution, change management, patching, and performance optimisation. Contribute to continuous improvement … by identifying opportunities for automation, hardening, and enhanced monitoring of identity services. Required Competencies Experience of working in Defence Proven experience as an Identity Engineer, Infrastructure Engineer, or Systems Administrator with a focus on Microsoft identity technologies. Hands-on expertise in: Windows Server 2022 installation, configuration, and management. Active Directory design, replication, Group Policy, and security. ADFS deployment and … on-premise virtualisation technologies such as VMware Cloud Foundation and private cloud stacks Desired Competencies Microsoft Certified: Identity and Access Administrator Associate or equivalent. Experience with PowerShell scripting for automation and operational support. Familiarity with monitoring and alerting solutions for Active Directory and ADFS. Exposure to hybrid identity models integrating on-premise and cloud environments. Detail-oriented and methodical More ❯
