Reading, Berkshire, England, United Kingdom Hybrid / WFH Options
Lorien
client are currently recruiting for a Senior Project Manager/Delivery Lead to join on a 12 month initial contract, inside IR35. Role Purpose Lead the delivery of business and technology change initiatives with a joint focus on Oracle Field Services (OFS) and Oracle Customer Experience (CX) solutions, ensuring operational improvements and enhanced customer journeys across business … CX solutions. Drive business-related change, including optimising business processes to support operational efficiency and enhanced customer experience. Support the realisation of businesscase benefits through effective change delivery, ensuring improvements are measured across operational and customer engagement KPIs. Lead change adoption activities, including stakeholder engagement, training, communications, and post-implementation support for … Skills & Experience Experience delivering Oracle OFS projects or equivalent field service management systems. Experience to Oracle CX (Customer Experience) solutions is highly desirable, with an understanding of customer service, case management, and digital engagement processes. Strong understanding of field operations and the integration of business processes with technology solutions. Experience in stakeholder management across operational businessMore ❯
Windsor, Berkshire, South East, United Kingdom Hybrid / WFH Options
Stott & May Professional Search Limited
with one day per week in the Windsor office to start. You'll drive end-to-end project delivery, working closely with senior stakeholders to meet regulatory and business goals. Key Responsibilities - Lead GSOP smart meter projects within operational teams. - Navigate evolving requirements and drive progress through stakeholder collaboration. - Report to the Head of Smart Meter Operations, presenting … businesscases and securing approvals. - Manage project budgets, plans, risks, and implementation roadmaps. - Attend occasional face-to-face meetings (standard hours: Mon-Fri, 9am-5pm). - Translate business needs into clear functional specifications. - Maintain strong stakeholder engagement throughout. Skills & Experience - Proven experience in smart metering and GSOP projects. - Strong grasp of customer experience (CX) journeys in More ❯
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Hays
initiative. You will manage both internal Scrum teams and external suppliers in a hybrid development environment, ensuring delivery is aligned with the organisation's PMO framework and the business case. Reporting to the Programme Lead and matrixed to the Head of Digital Marketing, you will be responsible for driving Agile governance, facilitating sprint discipline, and maintaining control over … conversation. This is your chance to lead a transformation that truly makes a difference. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk More ❯