3 of 3 Contract Performance Metrics Jobs in Berkshire

strategy in alignment with business, technology and value stream objectives Manage the end-to-end IT supplier lifecycle, including evaluation, selection, tendering, contract negotiation, performance management and offboarding Establish and operate a robust IT supplier governance framework, including service level agreements and performance metrics … liaison between Digital Information teams, business stakeholders, procurement, finance and external suppliers Lead supplier review meetings to monitor customer satisfaction, service quality and SLA performance Identify and resolve supplier service gaps, risks, compliance issues and performance concerns Support budget management, cost-saving initiatives and continuous improvement across ...

activities. Re-engineer end-to-end processes to eliminate inefficiencies and improve user experience. Establish a continuous improvement backlog and delivery roadmap. Introduce measurable performance indicators to assess process effectiveness. Portfolio Assessment & Decision Support Design and implement frameworks for portfolio assessment that support governance and investment management. Develop mechanisms … that provide insights into demand, supplier utilisation, and performance metrics. Embed portfolio-level decision-making into governance forums and reporting cycles. Support quarterly and executive reviews with insightful analysis and recommendations. Data, Reporting & Insights Define KPIs and dashboards that deliver meaningful insights into portfolio and supplier performance. Collaborate with ...

Opportunity As IT Supplier Manager, you will support the end-to-end IT supplier lifecycle , from supplier identification and evaluation through procurement, contract negotiation, performance management and eventual offboarding. The successful candidate will bring strong commercial acumen, supplier management expertise and process/governance experience , ideally gained within … strategy , ensuring alignment with wider Digital Information and technology strategies. Manage and support the end-to-end IT supplier lifecycle , including evaluation, procurement, contracting, performance management and offboarding. Develop and maintain effective supplier governance frameworks , processes, SLAs and performance metrics. Act as a key interface between Digital Information ...