2 of 2 Contract Process Improvement Jobs in Berkshire

Support external engagement activity such as webinars, forums, and Q&A sessions. Act as a customer-facing contact for skip rate data and insights. Contribute to ongoing transparency and process improvement initiatives. About You Proven experience in operational data analysis. Excellent communication skills, able to present complex data clearly. Strong stakeholder engagement experience (internal and external). Self More ❯

timely resolution and retesting. Operational Readiness Assurance: Verify deployment readiness by assessing failover, disaster recovery (DR), and support documentation. Ensure solutions meet defined performance, compliance, and security criteria. Continuous Improvement & Automation Support: Partner with the test automation team to develop and maintain regression test packs that support ongoing releases and platform upgrades. Stakeholder Collaboration: Communicate testing progress, risks, and … results effectively to project managers, developers, and business users. Provide recommendations for quality and process improvements. Key Skills: Proven, hands-on experience testing within ServiceNow environments. Strong knowledge of UAT and ORT methodologies, best practices, and test lifecycle management. Working understanding of Agile delivery frameworks and ITIL principles. Proficiency with test management and defect tracking tools such as Azure More ❯