transformation that matters. What you'll need to succeed You are a CRM specialist through and through, a strategic thinker with hands-on delivery experience across multiple platforms, whether Salesforce, Dynamics, HubSpot or others. You've led full lifecycle CRM implementations in complex environments, ideally within public services, education or the third sector. Your understanding of project methodologies such as More ❯
Wokingham, Berkshire, England, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions Ltd
capture and analyse stakeholder sentiment and feedback from diverse sources including emails, meeting recordings, consultation responses, and surveys Develop a scalable architecture that integrates data from platforms such as Salesforce, BI tools, CSAT scores, media coverage, and meeting notes Data Capture and Storage: Implement both automated and manual data capture mechanisms for centralised storage Ensure compliance with legal and regulatory … indicators Enable search and filtering capabilities for efficient data synthesis and reporting Create dashboards and visualisation tools tailored to stakeholder groups and specific use cases Key Requirements: Experience integrating Salesforce and BI tools Familiarity with media monitoring and sentiment analysis platforms Proficiency in dashboard creation and data visualisation Strong communication skills More ❯
initiative in a collaborative, fast-paced environment. Key Responsibilities Solution Design & Architecture: Create a scalable AI-driven solution that integrates diverse data sources including emails, meeting recordings, consultation responses, Salesforce data, BI scores, CSAT scores, and media coverage. Data Capture & Storage: Implement automated and manual data ingestion processes, ensuring compliance with legal and regulatory requirements, and enabling full audit traceability. … usability for different business teams. About You You will have: Proven experience designing and delivering AI-driven solutions using Azure OpenAI (or similar platforms). Strong track record integrating Salesforce and BI tools. Familiarity with media monitoring and sentiment analysis technologies. Expertise in developing dashboards, data visualisations, and insight reporting tools. Strong communication and stakeholder engagement skills. This role offers More ❯
