1 of 1 Contract ITIL Foundation Certificate Jobs in Birmingham

Office 365, Active Directory, and common desktop applications. Experience using IT service management tools Ability to manage multiple tasks and prioritise effectively in a fast-paced environment. Understanding of ITIL principles and service management best practices. Proactive and self-motivated with a continuous improvement mindset. Empathetic and patient when dealing with users of varying technical ability. Detail-oriented and … methodical in approach to technical troubleshooting and documentation. Collaborative team player who contributes to a positive working culture. Desirable: ITIL Foundation certification. Experience with Microsoft Intune, Azure AD, and endpoint management. Data processing and reporting skills (Excel, PowerBI) Familiarity with knowledge base platforms and documentation standards. Experience supporting hybrid working environments and remote users. What you need to More ❯