1 of 1 Contract IVR Jobs in Birmingham

AWS Engineer

Hiring Organisation
Hays Technology
Location
Birmingham, West Midlands, West Midlands (County), United Kingdom
Employment Type
Contract
Contract Rate
£500 - £600/day £500 to £600 p/d
incomplete deliverables Take ownership of the platform through a structured handover and knowledge capture Produce and enhance technical documentation, including: Contact flows/IVR logic Routing and queue configuration Integration architecture Carry out hands-on engineering tasks including: Configuration changes Debugging and issue resolution System optimisation Support transition activity, including …/coexistence where required Essential Skills & Experience Strong hands-on experience with AWS solution development Proven expertise in Amazon Connect, including: Contact flow and IVR development Queue and routing logic Multi-channel configuration (voice, email, chat) Solid experience in system design and architecture Strong troubleshooting and optimisation capability within live ...