AWS Engineer
- Hiring Organisation
- Hays Technology
- Location
- Birmingham, West Midlands, West Midlands (County), United Kingdom
- Employment Type
- Contract
- Contract Rate
- £500 - £600/day £500 to £600 p/d
incomplete deliverables Take ownership of the platform through a structured handover and knowledge capture Produce and enhance technical documentation, including: Contact flows/IVR logic Routing and queue configuration Integration architecture Carry out hands-on engineering tasks including: Configuration changes Debugging and issue resolution System optimisation Support transition activity, including …/coexistence where required Essential Skills & Experience Strong hands-on experience with AWS solution development Proven expertise in Amazon Connect, including: Contact flow and IVR development Queue and routing logic Multi-channel configuration (voice, email, chat) Solid experience in system design and architecture Strong troubleshooting and optimisation capability within live ...