1 of 1 DemandTrendContract Microsoft Office Jobs in Birmingham

the team ensuring a smooth rollout of the new telephone systems. You’ll provide on-the-ground support and guidance to staff as they transition to updated telephony and Microsoft Teams solutions. The successful 1st Line Support will get involved with: Auditing and mapping existing phones, checking locations against internal asset records Reviewing call and voicemail logs to identify … support and guidance — being approachable, answering questions, and guiding staff through the changes. Key skills & experience: Confident communicator, comfortable working with stakeholders and staff at all levels Competent in Microsoft Excel – able to update trackers and manage spreadsheets effectively Proficiency in Microsoft Office applications and general IT literacy Well organised and proactive – able to manage your More ❯