1 of 1 Contract Service Design Jobs in Birmingham

projects with recent BA experience, this could be the role for you. What You'll Be Doing: You'll join a dedicated Business Analysis Practice and help drive the design, development, and delivery of improved digital and automated services. Working across a broad organisational landscape, you'll gather and analyse requirements, identify improvement opportunities, and help shape solutions that … enhance performance and efficiency. Key responsibilities include: - Working with stakeholders to define and document business requirements - Supporting the delivery of automation and service improvement initiatives - Applying analysis techniques such as user journeys, personas, and stakeholder mapping - Contributing to projects delivered through Agile, Waterfall, or blended methodologies - Identifying benefits, risks, and potential impacts to support decision-making - Encouraging innovation and … promoting best practices in service design and delivery We're looking for someone with: - Proven experience as a Business Analyst or in a similar role - Strong communication, stakeholder engagement and facilitation skills - An analytical mindset with the ability to think strategically and solve problems - Experience working in or with complex organisations - Confidence in handling both qualitative and quantitative More ❯