1 of 1 Contract Customer Experience Jobs in Bournemouth

complex technical processes and systems within a set of guidelines, fostering a collective talent that results in enhanced performance and achievement of objectives. Meet customer expectations through effective call handling by demonstrating exceptional communication skills, active listening, and empathy. Resolve complex and escalated enquiries from internal/external stakeholders … promptly and professionally, provide accurate information, and ensure a positive customer experience. Organise multi-agency meetings which can be complex. Capture accurately decisions and summarise key information effectively during meetings. Maintain a high level of knowledge of processes and procedures in own area of work. Achieve high accuracy in More ❯