2 of 2 Contract Ticket Management Jobs in Bournemouth

first point of contact for all IT-related issues and requests. Your New Role Incident Logging: Accurately logging incidents received through incoming calls. Ticket Management: Reviewing and actioning incident tickets. Ticket Administration: Maintaining up-to-date records of all incidents in accordance with our processes. Ticket … Skills: The ability to communicate clearly, professionally, and effectively on the telephone, in person, and in writing. Technical Skills: Experience with Active Directory account management (account unlocks, password resets), Office 365, and troubleshooting laptops and hardware peripherals What you need to do now If you're interested in this ...

first point of contact for all IT-related issues and requests. Your New Role Incident Logging: Accurately logging incidents received through incoming calls. Ticket Management: Reviewing and actioning incident tickets. Ticket Administration: Maintaining up-to-date records of all incidents in accordance with our processes. Ticket … Skills: The ability to communicate clearly, professionally, and effectively on the telephone, in person, and in writing. Technical Skills: Experience with Active Directory account management (account unlocks, password resets), Office 365, and troubleshooting laptops and hardware peripherals What you need to do now If you're interested in this ...