ServiceNow ITSM Business Analyst - Bracknell
- Hiring Organisation
- Mapp UK Ltd
- Location
- Bracknell, Berkshire, South East, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £680 per day inside IR35 via Umbrella company
support a strategic ITSM transformation initiative, focusing on the migration from a shared ServiceNow environment to a dedicated EU-region ServiceNow instance. Key skills & experience Proven experience as a Business Analyst in IT transformation projects, preferably within enterprise environments Strong knowledge of ServiceNow, with hands-on experience in ITSM … functional and technical requirements Experience working in distributed/global delivery models (EU North America collaboration is a key aspect) Strong stakeholder management and communication skills Experience facilitating workshops and driving alignment across multiple teams Analytical mindset with ability to structure complex information into clear deliverables The Business Analyst ...