others) o Certified Application Developer (CAD) o ServiceNow Certified Technical Architect (CTA) or working toward it * Knowledge of ServiceNow ITOM, HRSD, or other modules. * Experience with integrations using REST, SOAP, MID Server, or integration hubs. * Background in enterprise architecture frameworks (eg, TOGAF). * Experience in large-scale digital transformation or multi-instance ServiceNow environments. * Familiarity with cloud ecosystems and infrastructure More ❯
requirements into technical specifications and configuration tasks. Participate in workshops with stakeholders to define process improvements and platform capabilities. Assist in the integration of ServiceNow with external systems (REST, SOAP, MID Server). Support testing, UAT, defect resolution, and go-live activities. Maintain platform standards, documentation, and best practices. Provide technical expertise to clients and internal teams during implementation. Troubleshoot … the ServiceNow platform, data model, and system architecture. Ability to build and customise: Business rules Client Server scripts UI policies and UI actions Workflows and Flow Designer Integrations (REST, SOAP, MID Server) Knowledge of ITIL processes and service management best practices. Experience working in Agile or hybrid delivery environments. Strong communication skills and ability to engage both technical and non More ❯
