2 of 2 Contract Customer Requirements Jobs in Buckinghamshire

Management (PAM) domain. Lead the design and implementation of secure platform solutions across on-premise, hybrid and cloud environments. Capture, analyse and interpret complex customer requirements to drive secure solution design. Produce and review High-Level and Low-Level Designs (HLDs/LLDs). Provide technical leadership … including TCP/IP, DNS, DHCP and firewalls. Experience producing and reviewing High-Level and Low-Level Designs (HLDs/LLDs) and translating business requirements into secure technical solutions. Knowledge of cyber security controls, accreditation requirements and secure-by-design principles. Experience across the systems engineering lifecycle. Familiarity ...

defining the vision, governance, and continuous improvement of service management practices, ensuring services are delivered effectively, consistently, and in alignment with organisational and customer requirements. This is a senior leadership role requiring strong stakeholder engagement, operational oversight, and a proven track record in large-scale IT service environments. … Service Management strategy and continuous improvement roadmap Act as a senior escalation point for service issues and stakeholder concerns Oversee service performance, reporting, and customer satisfaction metrics Ensure ITIL-aligned processes are embedded and continuously improved Lead on service design input into new bids, contracts, and change requests Manage ...