2 of 2 Contract IT Support Analyst Jobs in Buckinghamshire

Our Client, a leading, fast-growing global financial services group, seeks a 2nd Line IT Support Analyst to join its centralised IT function. Supporting a user base of over 15,000 staff, including senior executives and VIP users across multiple international offices, this position plays a critical role in dealing with escalations from the outsourced IT Service Desk and providing continuous service improvement activities. As a 2nd Line IT Support Analyst, you will be working closely with the third-party first-line team, providing them with knowledge articles to enhance their support capabilities. You will provide support and resolution to high-level 2nd line support escalations, then provide major … incident support and problem management activities to perform root cause analysis and implement preventative measures to manage incidents through the ServiceNow ITSM. The successful candidate will be supporting the 3rd party provider and employees during core business hours (7 AM – 7 PM, Monday to Friday) in the office, as well as outside of core hours (7 PM – 2 AM More ❯

Junior IT Support Engineer Location: Milton Keynes (On-site) Rate: £150 per day via umbrella company Contract: 10 weeks initially - potential for extension Are you a recent graduate or early in your IT career and looking for your next big step? Were seeking a motivated Junior IT Support Engineer to join our team in Milton … Keynes. This is a fantastic opportunity to gain hands-on experience in a dynamic technical environment, working directly with customers to ensure smooth and effective IT operations. About the Role: Youll be providing on-site technical support, installing and maintaining hardware and software, troubleshooting issues, and ensuring our clients systems are running at their best. This role is … perfect for someone with a passion for technology, great communication skills, and a strong desire to learn and grow. What Youll Do: Serve as on-site support for assigned clients, including tech kiosks and desks. Provide hardware, software, and networking support for desktops, laptops, servers, AV rooms, and other connected devices. Install, configure, and maintain PCs, servers, networks More ❯