2 of 2 Contract Incident Management Jobs in Buckinghamshire

apply if current or eligible to undergo the process* This role is with a secure Government Department which they require an individual with strong management capability, business process awareness and a service orientated mind-set in order to deliver the control, accuracy, consistency and quality required. The role also … good IT troubleshooting background to drive deeper, more targeted investigations with the technical teams to aid faster root cause analysis Experience required: Problem management Asset and configuration management Availability and capacity management Change management Continual service improvement Incident management ITIL v3 or V4 Foundation ...

Domain-Driven Design (DDD) principles to create scalable and maintainable solutions. Contribute to technical design decisions and solution architecture discussions. Support software lifecycle management, releases, and ongoing maintenance activities. DevOps & Containerisation Build, maintain, and improve containerised deployment solutions using Docker. Support Kubernetes deployments and associated tooling. Automate operational … modernisation initiatives to ensure platforms remain supported, secure, and aligned with current best practices. Implement security improvements based on audit findings and threat assessments. Incident Management & Operational Support Investigate production incidents across infrastructure, application, and deployment layers. Perform root cause analysis and implement preventative measures. Coordinate resolution activities ...