1 of 1 Contract Process Management Jobs in Buckinghamshire

procedures are followed. You will be required to champion and promote the IT Department as well as the IT Service Desk. To assist the Service Desk Manager with the management of the IT Service Desk, to provide a comprehensive and effective IT support service to Milton Keynes University Hospital based on the ITIL methodology. The post-holder will contribute … in the role of ITIL Incident Manager. o Will be expected to take an active role in the management and development of Service Desk staff. Ensuring continuous service improvement particularly in relation to quality, productivity and responsiveness. About us Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing … devices. Be the initial point of escalation for Service Desk staff, dealing with any grievances sensitively, avoiding further escalation where possible. To assist the Service Desk Manager with the management of the IT Service Desk, to provide a comprehensive and effective IT support service to Milton Keynes University Hospital based on the ITIL methodology. The post-holder will contribute More ❯