End User Compute - onsite role Global customer
- Hiring Organisation
- Planet Intelligent Technology Limited
- Location
- SL7, Burroughs Grove, Buckinghamshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £30000 - £35000/annum
VoIP telephones Coordinate with internal IT infrastructure support groups to appropriately escalate incidents Escalate unresolved incidents to other technical support for execution. Documenting customer communication and technical steps taken for future troubleshooting and business continuity Maintain communication with Desk-side Management Team in regard to asset management, incident management … overall communication in a “proactive” environment Contribute to accurate technical information and best practices concerning property applications and hardware/software troubleshooting documentation Ensure compliance in accordance with the organization’s policies, procedures, and state, federal and local laws Maintain compliance with all company policies and procedures, including safety rules ...