1 to 2 of 2 Contract Incident Management Jobs in Buckinghamshire

User Management Analyst 6-12 months Milton Keynes - x5 days onsite £200 per day inside IR35 Job Purpose Reporting to the User Management Manager, this role is responsible for completing all assigned user access service requests raised by UK internal customers, Retailer network for both SAP and bespoke … systems in line with corporate and regulatory requirements. The role will also be responsible for the processing and coordinating timely responses to UK management, channelling requests for help to appropriate functions for resolution, monitoring resolution activity, and keeping customers appraised of progress. The ability to ensure that expectations are … initiatives into live operations. The individual will be required to work cross functionally with other areas of IT and business departments to ensure cohesive management of service requests and incidents, so reducing overall business impact. Responsibilities Manage and fulfill User Access requests within agreed Service Level Agreements (SLAs) ensuring more »

of security principles and skills in security systems deployment and support. General networking and troubleshooting skills are also required. Role Responsibilities Responsible for the management and support of the cybersecurity systems and applications ensuring 24/7/365 availability covering all levels of support (1st/2nd/… 3rd Line). Technical Project Delivery Fault Management - In depth Call and incident Management Escalations - Ensure the right technical level input is provided for all assigned escalations. Responsible for the ongoing maintenance/upgrade/documentation of all security infrastructure components. Provide architectural design/implementation of more »