1 of 1 Contract CRM Jobs in Cambridge

customer care. The role will undertake the following Call handling and customer request management Live customer enquiry management Processing service quotations using SAP and CRM Processing service invoicing using SAP and CRM Stock & Price check on products and parts using SAP Customer data record management and updating Ordering of consumable … offering excellent customer service and customer request ownership Able and willing to offer suggestions on process improvement to benefit or enrich our customers experience CRM & SAP experience Excellent communication skills both written and verbal Fluent in English with excellent literacy skills Previous experience working to KPIs is preferred but not More ❯