2 of 2 Contract Actionable Insight Jobs in Cambridgeshire

sustainable change. Plan, lead, and deliver multiple concurrent business process re-engineering and customer journey mapping projects. Analyze quantitative and qualitative data from multiple sources to generate actionable insights. Conduct follow-up observations and interviews to ensure comprehensive understanding of business processes and structures. Ensure a consistent approach to business analysis across all Council processes and More ❯

their customer engagement strategy and Salesforce platform development. This is a fantastic opportunity to take ownership of CRM in a globally focused, digitally evolving organisation where customer data and insight sit at the heart of commercial and community growth. The successful candidate will shape and deliver CRM strategy, lead a small technical team, and influence internal stakeholders across marketing … wide CRM vision and strategy, with a core focus on Salesforce Lead platform optimisation and roadmap development, aligned with customer experience goals Collaborate across departments to embed a consistent, insight-led approach to CRM Manage internal stakeholders and external vendors to deliver scalable improvements Deliver actionable insights, reports, and dashboards to support marketing, commercial, and More ❯