Cambridge, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
In Technology Group Limited
3rd Line SupportEngineer - Contract Position - Hybrid Remote (Cambridge) We have a new requirement for a 3rd Line Engineer to join an MSP, working out of their Cambridge office on a hybrid-remote basis. This is an initial 3-month contract with strong potential for extension. Location: Hybrid Remote - Cambridge office (2-3 days onsite) Start Date … 14th July Rate: £275/day (Outside IR35) Contract: 3 months initially (likely to extend) Commitment: Full-time, 5 days a week Ideal Profile: 5+ years' experience in technical support (MSP or customer-facing environment) Strong troubleshooting, escalation, and project skills Key Responsibilities: Act as the escalation point for Level 1 & 2 engineers Manage and implement technical changes from … support tickets and project work Support critical P1 incidents and security events as part of the L3 team Focus on escalated helpdesk tickets, with occasional support across L1/L2 during peak periods Carry out proactive tasks such as firmware upgrades, infrastructure checks, and project delivery Collaborate with other L3 engineers to improve service and drive technical More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
In Technology Group Limited
3rd Line SupportEngineer - Contract Position - Hybrid Remote (Cambridge) We have a new requirement for a 3rd Line Engineer to join an MSP, working out of their Cambridge office on a hybrid-remote basis. This is an initial 3-month contract with strong potential for extension. Location: Hybrid Remote - Cambridge office (2-3 days onsite) Start Date … 14th July Rate: £275/day (Outside IR35) Contract: 3 months initially (likely to extend) Commitment: Full-time, 5 days a week Ideal Profile: 5+ years' experience in technical support (MSP or customer-facing environment) Strong troubleshooting, escalation, and project skills Key Responsibilities: Act as the escalation point for Level 1 & 2 engineers Manage and implement technical changes from … support tickets and project work Support critical P1 incidents and security events as part of the L3 team Focus on escalated helpdesk tickets, with occasional support across L1/L2 during peak periods Carry out proactive tasks such as firmware upgrades, infrastructure checks, and project delivery Collaborate with other L3 engineers to improve service and drive technical More ❯
We are currently looking for an IT SupportEngineer to join our client on a 6 month contract to support them with a Windows 11 Migration Project. This is Inside IR35, Paying £155 per day and will require you to be on site for 5 days per week. You will be overseeing the migration process from Windows … to Windows 11 across various devices, including desktops, tablets, and mobile. We are looking for people with 1st & 2nd Line IT Technical Support experience. If you are interested please apply or send your CV to More ❯
Rate: 25.15 per hour Start date: October Location: On site Clearance Required: SC Clearance (Active) Job Summary: We are seeking a reliable and detail-oriented Device Refresh Technician to support a large-scale IT hardware refresh project. The successful candidate will work under the direction of the Contractor Engineer and Site Manager to ensure the smooth execution of … device migrations, user support, and inventory management. This role is ideal for someone with strong organisational skills, a methodical approach, and experience in IT hardware handling. Key Responsibilities: Clinic Setup:Prepare and set up the Refresh Clinic area as per project requirements. Device Handling & Logistics: Transport devices between on site storage and the Refresh Clinic. Collect old devices from … under supervision. Perform laptop refresh tasks as instructed. Workflow & Issue Management: Update the contractor's workflow management system at each relevant stage. Promptly report any issues to the Contractor Engineer and Site Manager. Escalate unresolved issues to the on site Post-Migration Support Engineer. Inventory & Stock Control: Conduct daily manual stock checks and report findings. Package returned devices More ❯
Huntingdon, Cambridgeshire, England, United Kingdom
Hays Specialist Recruitment Limited
Rate: £25.15 per hour Start date: October Location: On site Clearance Required: SC Clearance (Active) Job Summary: We are seeking a reliable and detail-oriented Device Refresh Technician to support a large-scale IT hardware refresh project. The successful candidate will work under the direction of the Contractor Engineer and Site Manager to ensure the smooth execution of … device migrations, user support, and inventory management. This role is ideal for someone with strong organisational skills, a methodical approach, and experience in IT hardware handling. Key Responsibilities: Clinic Setup:Prepare and set up the Refresh Clinic area as per project requirements. Device Handling & Logistics: Transport devices between on site storage and the Refresh Clinic. Collect old devices from … under supervision. Perform laptop refresh tasks as instructed. Workflow & Issue Management: Update the contractor's workflow management system at each relevant stage. Promptly report any issues to the Contractor Engineer and Site Manager. Escalate unresolved issues to the on site Post-Migration Support Engineer. Inventory & Stock Control: Conduct daily manual stock checks and report findings. Package returned devices More ❯