2 of 2 Contract Customer Service Jobs in Cardiff

South Wales Provide hardware break-fix services and general troubleshooting (training available) Support clients with Microsoft technologies including Windows 7/10/11 and Office 365 Maintain excellent customer service and communication standards Participate in an on-call rota when required Ensure compliance with Government and customer-specific security clearances Requirements Full UK driving licence and … role) Proven ability to work independently and as part of a team Strong knowledge of the Microsoft product suite Experience with hardware break-fix (preferred but not essential) Excellent customer-facing skills and communication abilities Willingness to undergo necessary security clearances What's in it for you? - Our client lovesto reward their people for doing a great job. This More ❯

IT services, including satellite sites within the community. Being the first point of contact in D&HI for all staff across the organisation in the provision of an IT Service Desk. You should have proven experience in a Service Desk/phone support environment within a large organisation and able to troubleshoot and resolve various IT related issues … ensuring user calls are effectively documented, resolved to agreed standards and maintaining customer satisfaction levels. Deliver an efficient, friendly, effective and professional first line call logging/problem solving service. Main duties of the job The IT Service Desk manages more than 10,000 PCs & laptops spread over more than 50 locations in Cardiff and the Vale of … desirable for this post; English and/or Welsh speakers are equally welcome to apply. This post is fixed term for 9 months to meet the needs of the service About us Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. More ❯