1 to 2 of 2 Contract Information Governance Jobs in Cardiff

supporting decision making on conflicting requirements and priorities of customers using persuading and empathising skills. Provide recommendations on technical documentation that provides all necessary information to allow continuing maintenance and development of systems and services. Assisting in the identification and interpretation of customer requirements, risks, and issues, giving a … Responsible for the configuration, installation and safe use of computer hardware distributed aroundNHS, Health and wider public sector in Wales. To ensure that appropriate information is produced about each service for analysis. This may include information on performance stats, breached calls, resources levels, etc. About you: Registered with … professional body. PRINCE2 foundation or demonstrable equivalent experience. Knowledge of NHS organisations & ITIL strategy. Knowledge of relevant NHS standards and legal requirements relating to Information Governance and Security. Essential: Achieved (or working towards) degree level or equivalent qualification in IT or able to demonstrate equivalent experience ITIL Foundation more »

customer champion who will ensure that all reported difficulties are effectively addressed by the relevant service support team until closure. - Maintain an array of information flows and databases designed to support the service management function. Carry out, as required, a regular audit of these databases and be able to … them. - To manage requests for change from customers in accordance with National Change Management process. - Standard keyboard skills for inputting and manipulating data and information into computer databases. - Proactively keep track of service development, understand how it may affect first line support activities and assist in the development of … Understanding and experience of providing an effective customer service Desirable Skills: - Knowledge of ITIL strategy - Knowledge of relevant standards and legal requirements relating to Information Governance and Security - Experience of working in a public sector body If you would like to hear more about this opportunity please get more »