6 of 6 Contract Microsoft 365 Jobs in Cardiff

Job summary The post holder will take a lead role in designing, building and implementing AI-driven solutions using Microsoft Copilot Studio to enhance service delivery, support decision-making, and drive organisational objectives. The role will build agents and solutions to automate tasks, interact with users, and integrate with enterprise systems like Microsoft 365, SharePoint, Dataverse … implement AI-driven agents using Copilot Studio to automate Build and optimise Power Automate flows across departments, integrating with business systems via APIs Design and develop AI agents using Microsoft Copilot Studio (formerly Power Virtual Agents). Build and configure topics, triggers, and dialogues to support natural language interactions. Collaborate with business stakeholders to gather requirements and translate them More ❯

a small, collaborative team, helping to manage incoming requests, troubleshoot issues, and escalate where necessary. What you'll need to succeed Provide 1st line technical support across Windows, Citrix, M365 Manage and triage service requests via portal, email, and phone Troubleshoot common issues such as connectivity problems and password resets Escalate complex issues while maintaining clear communication with users Use More ❯

a small, collaborative team, helping to manage incoming requests, troubleshoot issues, and escalate where necessary. What you'll need to succeed Provide 1st line technical support across Windows, Citrix, M365 Manage and triage service requests via portal, email, and phone Troubleshoot common issues such as connectivity problems and password resets Escalate complex issues while maintaining clear communication with users Use More ❯

friendly communication to users at all levels. Handling License and Asset management. Technical skills and experience of the IT Support Engineer: Proficiency with the Microsoft stack, including Office 365 (administration and support). Hands-on experience with Active Directory (user account management and support). Experience with information security and phishing campaigns. Strong understanding of Windows More ❯

an information related role Intermediate knowledge of relational databases Experience of manipulating, querying, analysing and presenting data using Excel Experience of supporting projects Experience of using Microsoft Office 365 and Teams and remote working Values Essential Self-motivated, with the ability to work on own initiative Able to work as part of a team or independently with More ❯

apply. We're looking for a skilled 3rd Line Engineer who can take ownership of infrastructure, security, and support across a varied client estate. If you’re comfortable with Microsoft environments, proactive about automation, and solid in backup and disaster recovery please apply now for more details. What You’ll Be Doing: Infrastructure & Microsoft Stack Manage Entra ID … through patching and policies. Report on endpoint coverage and daily compliance checks. Automation & Scripting Push automation using PowerShell. Backups & DR Manage SaaS backup solutions. Run DR tests (Azure failover, M365 restore, network failover). Monitoring & Proactive Support Proactively identify improvements in IaaS, SaaS, and network services. Attend monthly client reviews—add value, answer questions, and advise on upgrades. Ticketing & Support … consistency. The absolute ideal skills mix would include: 3-5+ years in a, IT support or infrastructure role Strong experience with Microsoft Azure, Intune, Manage Engine, and M365 AZ-104 certification (or working towards it) Confident scripting with PowerShell Hands-on with VMs, networking, security and DR planning Good communicator, detail-oriented, and a problem-solver If this More ❯