AI Conversation Designer
City of London, London, United Kingdom
McGregor Boyall Associates Limited
Job Description: AI Conversation Designer Role Overview We are looking for an experienced AI Conversation Designer to help shape intuitive, human-centric interactions across conversational AI platforms like Genesys. In this role, you'll lead the design of intelligent dialogue systems while supporting broader content and user experience design initiatives. … recognition to inform conversation logic. Design effective, brand-aligned prompts and interactions for large language models (LLMs), including GPT-based systems. Leverage knowledge of AI and machine learning principles to collaborate confidently with technical teams and refine AI behavior. Maintain a strong focus on clarity, tone, and emotional intelligence … analyze user engagement with help content and tools, iterating on designs based on insights. Work closely with developers and product teams to integrate conversational AI into multi-channel support experiences. Content Design Translate complex concepts-particularly in finance and investment-into plain, accessible language. Apply content design best practices to More ❯
Employment Type: Contract
Posted: