2 of 2 Contract Customer Service Jobs in Central London

Job Title: Customer Service & Support Representative Location: London - Hybrid Contract Type: 9 months About the Role We are looking for a customer-focused and proactive Customer Service Representative to join a global tech leader in their London office. You will be the first point of … contact for customer queries related to shipping and logistics , working across email, chat, and phone to deliver timely, high-quality support. You'll collaborate with internal teams and external partners to resolve shipping issues, track parcels, and manage claims. This is a fantastic opportunity for someone with strong customer service experience, excellent communication skills, and a background in shipping or logistics. Key Responsibilities Handle customer queries related to shipping via email, chat, and phone , ensuring adherence to SLAs Coordinate with internal teams (inventory/export) and external partners (carriers, warehouses) to resolve issues Investigate lost/ More ❯

Job Title: IT Engineer 1 Location: London - Hybrid Contract Type: 6 months We are seeking a skilled and customer-focused IT Engineer 1 to join our team. The ideal candidate will have at least 3 years of hands-on experience supporting hardware, software, AV equipment, and network systems in … IT equipment and liaise with vendors for support and procurement. Audit and revise IT policies to ensure secure and efficient operations. Provide high-quality customer support to internal users. Minimum Requirements: 3+ years' experience in IT support or similar role. Strong working knowledge of Windows 10/11 and … macOS environments. Excellent troubleshooting, diagnostic, and problem-solving skills. Outstanding customer service and communication abilities. Desirable Skills (Nice to Have): Experience installing and troubleshooting business applications (e.g., MS 365, Adobe products). Basic network troubleshooting skills (e.g., LAN/WAN, IP configurations). This is an urgent vacancy More ❯