them in the delivery of a business-critical ServiceNow project. The Business Analyst will have in the following: Inside IR35 Solid Business Analysis, specialising in the area of ServiceNow ITSM Experience in designing and implementing ServiceNow Solutions Converting high-level Business Requirements and User Requirements into functional specifications and documenting Requirement statements are complete, concise, traceable, feasible and are detailed More ❯
worked in Central Government. You will be responsible for supporting the development of enterprise workflows and data-driven decisions. You must have experience with ServiceNow platform: Including modules like ITSM, ITOM, HRSD, CSM, and CMDB. ServiceNow Scripting: Client Scripts, Business Rules, Script Includes, UI Policies, and UI Actions is also required. Experience of REST/SOAP API Integration: Building and More ❯
Walk, 1-2-1 Support as well as remote support experience Laptop/Desktop build and troubleshooting experience Office 365 build, troubleshooting, rollout experience Understanding of Network and infrastructure ITSM tool/Call logging tool experience, such as ServiceNow, Remedy What you'll need to succeed Can do attitude. Proactive thinker Strong customer services skills Previous IT Support experience Immediately More ❯
per week on-site) Contract: 12 months IR35 Status: Inside IR35 Rate: £550 - £650 per day We are recruiting an experienced Project Manager to lead a business-critical ServiceNow ITSM implementation for a global organisation. This role will sit within their established Project Management team and will focus on driving successful delivery of a major enterprise-wide transformation programme. Key … Responsibilities Project Manager ServiceNow: Own the end-to-end delivery of a ServiceNow ITSM implementation project , ensuring scope, timelines, budgets, and quality standards are met. Develop and manage project plans, roadmaps, and delivery frameworks, aligning with business objectives. Provide project governance, including risk, issue, and dependency management, reporting to senior stakeholders. Manage stakeholder expectations, communications, and governance forums at all More ❯
