and methodologies. Knowledge of Power Automate, Power Apps and other low-code solutions in the O365 ecosystem Familiarity with ITIL, Agile, or other ITservicemanagement frameworks. Understanding of risk and compliance requirements related to IT transformations Experience working the financial services or banking sector Please note this is an More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Hays Technology
networking principles (TCP/IP, DNS, DHCP, Wi-Fi), and end-user device support (Windows and potentially macOS/iOS) Experience with ITservicemanagement principles (e.g., ITIL) and helpdesk ticketing systems Experience managing virtualised environments (e.g., VMware, Hyper-V) Hays Specialist Recruitment Limited acts as an employment agency for More ❯
of working cross-functionally with Legal, Compliance, Risk , and senior stakeholders IT project management skills (PRINCE2 preferred) ITIL Foundation (or above) preferred Familiarity with ITSM tools like ServiceNow Deep understanding of Business Continuity, Disaster Recovery, and Technology Resilience Comfortable leading whiteboard-style design and review sessions Due to the volume More ❯
troubleshoot issues, and support end users. Contribute to best practices, innovation, and technical problem-solving. Preferred Qualifications: ServiceNow certifications (CAD, CIS) Experience in CSM, ITSM, RESTful APIs, and custom Service Portal themes. Pleases send your CV for an immediate response. More ❯