2 of 2 Contract ITIL Jobs in the Channel Islands

Create and maintain support procedures, runbooks and knowledge articles. What you will bring Experience in service transition, service acceptance or operational readiness within an ITIL-aligned environment. Strong application support and troubleshooting experience in business-critical services. Ability to define support models, escalation paths, monitoring needs and handover criteria. Experience ...

improvement across service transition and application support processes Essential Experience Required: Demonstrable experience in service transition and/or service introduction Strong understanding of ITIL, IT operations and application lifecycle management Experience transitioning applications from project delivery into live operational support Operational readiness and service acceptance experience Experience developing application ...