Digital Service Desk Team Leader
- Hiring Organisation
- Randstad Technologies Recruitment
- Location
- Chelmsford, Essex, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £18 - £20.44/hour Inside IR35
necessary. Provide reports of customer complaints and their resolutions to the Service Desk Manager, to facilitate process changes and team learning. Team Management and Mentoring Line management: Line manage Band 4 and Band 5 Service Desk Analysts, including performance review and development planning. Manage rotas: Plan and maintain resourcing rotas ...