5 of 5 Contract Customer Service Jobs in Cheshire

kickstart your career in IT within the dynamic Banking & Financial Services industry? Our client is seeking a dedicated First Line Support professional to join their 24/7 Global Service Desk. This is an exciting opportunity to provide exceptional support to internal employees and enhance your technical skills in a fast-paced environment. Key Responsibilities: Deliver first line support … partners to deliver best-in-class service. Participate in in-house technical training and receive real-time support from peers and subject matter experts. What We're Looking For: Customer Care Skills: A strong commitment to client care with excellent communication and written skills. Technical Proficiency: Familiarity with hardware support for Windows 10/11 and network solutions such … multiple responsibilities simultaneously. Team Player: A collaborative spirit with the ability to build relationships across global teams. Performance-Driven: Demonstrated ability to meet or exceed performance targets related to customer service and chat handling. Qualifications: Experience in a technology call centre or customer service environment is preferred. Knowledge of ITSM Remedy is a plus but not More ❯

Join the front line of IT support where your expertise keeps users productive and the business moving. Our Client has a requirement for a 2nd Line Service Desk Technician , who will be required to work on a contract basis in Warrington . Role Purpose: Our Client is seeking a professional and customer-oriented Second-Line IT Support Technician … local "hands & eyes" support for second and third-line support colleagues and external partners Assist with IT security incidents Collaborate with the Facilities Management team to maintain on-site service and physical security, e.g. building access control/building management system (BMS) Manage stock inventory of IT equipment General ticket management, ensuring all tickets are dealt with in a … timely and professional manner Service Improvement and Collaboration: Proactively suggest and implement service improvements Participate in the Business Relationship Management function Experience/Skills/Knowledge/Qualifications: Experience with IT ticketing systems Basic networking knowledge Experience with EUC environments and management platforms (e.g. SCCM, inTune, Active Directory) Cloud Platform experience, particularly Microsoft Azure Strong Microsoft 365 (inc. More ❯

Join the front line of IT support where your expertise keeps users productive and the business moving. Our Client has a requirement for a 2nd Line Service Desk Technician , who will be required to work on a contract basis in Warrington . Role Purpose: Our Client is seeking a professional and customer-oriented Second-Line IT Support Technician … local "hands & eyes" support for second and third-line support colleagues and external partners Assist with IT security incidents Collaborate with the Facilities Management team to maintain on-site service and physical security, e.g. building access control/building management system (BMS) Manage stock inventory of IT equipment General ticket management, ensuring all tickets are dealt with in a … timely and professional manner Service Improvement and Collaboration: Proactively suggest and implement service improvements Participate in the Business Relationship Management function Experience/Skills/Knowledge/Qualifications: Experience with IT ticketing systems Basic networking knowledge Experience with EUC environments and management platforms (e.g. SCCM, inTune, Active Directory) Cloud Platform experience, particularly Microsoft Azure Strong Microsoft 365 (inc. More ❯

Operator Contract Type: Temporary Ongoing Hourly Rate: £12.21 - Enhancements for nights & weekends Start Date: 22nd December, 2025 Working Pattern: Full Time 37.5 hours - 5 days per week - Monday - Sunday (Service is open 24 hours therefore must be fully flexible to work days, nights & weekends) What You'll Do: As a Remote Helpdesk Operator, you will be the friendly voice … behind our support services. Your primary responsibilities will include: To deliver a professional and customer focused Helpdesk Service across several hospitals. Providing a polite and professional service for Helpdesk requests, acting as first point of contact for Trust and Staff for information and communication between the organisation. Receive Service Centre requests(telephone calls, e-mails, self … service) from all service areas within each of the hospitals. Initiating of details of all calls into computer- based facilities management (CAFM) system and monitoring actions and progression of tasks to outcome. Developing teamwork and a customer focus and a flexible approach to work within the spirit of the clients culture. What We're Looking For: We More ❯

approval) About the Role Our client is passionate about helping everyone enjoy amazing technology. As a 2nd Line Complaints Advisor, you'll play a key role in delivering exceptional customer service by resolving post-sale queries and complaints with professionalism and care. Key Responsibilities Handle customer communications via phone and letter Take ownership of complaints, ensuring first … time resolution Maintain high quality standards to enhance customer satisfaction Work independently and collaboratively to resolve issues Meet individual and team KPIs What You'll Need Strong written communication and conflict resolution skills Proficiency in MS Word, Excel, and general IT systems Ability to thrive in a fast-paced, evolving environment Solid understanding of consumer rights Confidence in managing More ❯