Service Desk Analyst
- Hiring Organisation
- LA International Computer Consultants Ltd
- Location
- Warrington, Cheshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP Annual
managing calls to their conclusion from internal staff via telephone and email. Key Skills/Experience: * Responsibility for troubleshooting IT related problems from software/applications to hardware, such as desktops, laptops, printers and iPhones of the accounts designated users * Responsible for troubleshoot basic issues operating system, network … customer contacts in CRM tool and take ownership of incidents to their desired conclusion * Installation of all applications and resetting passwords to all enterprise applications * Escalate unresolved calls to various application and infrastructure support teams * Participate in enterprise application release/maintenance activities on request * Closely ...