2 of 2 Contract SLA Jobs in Cheshire

Specification Experience Essential Excellent customer service skills, and be able to remain calm, patient and polite in all situations Experience of handling/resolving IT related queries within agreed SLA timeframes, escalating as necessary or demonstrable experience of customer facing role Qualifications Essential A level, BTEC, NVQ level 3 or equivalent further education qualifications. Skills Essential Good technical problem solving More ❯

potential improvements. Acting as an interface between different areas of the business. Lineside support for production enabling blockers & support. Liaising with facilities, maintenance dept to ensure adherence to agreed SLA’s and delivery requirements. Skills Background in manufacturing or production environments (essential). Willingness and ability to handle changes on a day-to-day basis in a timely manner Excellent More ❯