1 of 1 Contract Backlog Management Jobs in Chester

institutions? Our client is seeking a dynamic and detail-oriented Service Analyst - Mobile Migration to join their Corporate Mobile team in Chester. If you have a passion for service management and a keen interest in mobile telephony, this role could be the perfect fit for you! About the Role: As a Service Analyst, you will play a critical role … incident and aged ticket analysis to identify trends and improvement opportunities. Ad Hoc Reporting: Manage business reporting requests, empowering the business to self-serve based on reporting needs. Knowledge Management: Review and update end-user and service desk material for clarity and effectiveness. Collaboration: Work with the company-owned AI Assistant support tool to enhance support flows during the … migration effort. Backlog Management: Collaborate with supporting teams to manage and prioritize improvement initiatives. What We're Looking For: Experience: Mid-level experience in an analytical role within the Financial Services sector. Education: Degree-level education or equivalent work experience. ITIL V4 Qualification is preferred. Essential Skills: Strong problem-solving abilities with a logical mindset. Expertise in More ❯