2 of 2 Contract ITIL Jobs in Chippenham

skills Problem solving and diagnostic skills Team player; works with and supports the rest of the team Good knowledge of service management toolsets and best practice e.g. ServiceNow and ITIL Proven experience & understanding of IT infrastructure, desktop and business applications What do we offer? Our Culture & Benefits In addition to generous remuneration, we really value our people and offer a More ❯

services in line with the Service Level Agreements Responsible for SOX compliance reporting and auditing Responsible for maintenance/housekeeping of Wincanton user and asset estate Following and enhancing ITIL processes (Event, Problem, Knowledge, Change and Incident) Provide a single point of contact for all customers and users of Wincanton IT Take ownership of the Incidents raised by the L1 … supports, leads and mentors the rest of the team as required Good knowledge of service management toolsets and best practice Proven experience & understanding of IT infrastructure, Desktop and Networks ITIL Foundation or evidence of working within the ITIL framework Span of technical knowledge including Strong Office 365 administration using poweshell and other common tools Microsoft SCCM software packaging and delivery More ❯