1 of 1 DemandTrendContract ITSM Jobs in Chippenham

or 09:00 to 17:00 It is hybrid with a requirement to be onsite in Chippenham 1 to 2 days per week How will you contribute? Maintaining the ITSM tool Request Form with all Products covered by DaaS, and Oracle Catalogue Supplier Punchouts to ensure accurate and appropriate products and information. Ensure that all additional Device Information, Policy Documents … and Data Sheets appropriate to DaaS items are kept up to date in the ITSM tool as Knowledge Base articles for End Users to consume. Create and maintain all Order information relevant to ensure cross charging of items to the correct profit centres including any appropriate reports for IT Commercial on a weekly and/or monthly basis. Manage the … end-to-end lifecycle of the procurement process, managing of requests in the ITSM tool, orders through Oracle Procurement, delivery and receipting of orders. Creation and management of Assets, either via automatic process or manual input/uploads, proactively validating discrepancies and updating Assets as per solution. Manage Team mailboxes and action and/or forward queries accordingly. With DaaS More ❯