8 of 8 Contract Customer Service Jobs in the City of London

virus software, office productivity applications and time entry systems. Providing training for new starters on relevant IT systems and services. Familiarity with best practices for recording , updating and resolving service requests and incidents , preferably on ServiceNow. Skills , experience and qualifications required : A Computer Science or similar IT oriented degree or equivalent experience. At least one long term experience in … Directory, Windows 10 operating systems , Microsoft Office suite, Microsoft 365 and Microsoft Cloud Services. Strong remote support experience for supporting EMEA offices without a Support Engineer on-site. Advanced customer services skills. Fluent English with fluency in other languages ( French, German, Spanish, Italian or Finnish) being highly beneficial due to the international nature of the company. The right to More ❯

My London Market insurance client are looking for a Technical Lead (In Ops- ServiceNow) specializing in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), and HR Service Delivery. Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development you will spearhead the design, development … requirements and industry best practices. Requirements 10+ years of progressive experience in software development, or technology leadership roles Includes hands-on core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), Customer Service Management (CSM) & Financial Services Operations (FSO). 4+ years of experience in JavaScript or its frameworks … knowledge of insurance/reinsurance specific business applications such as Policy Administration System suites, Quote & Bind Portals, Claims Management systems. Experience in implementing complex, highly configurable technologies, preferably ServiceNow Customer and Industry Workflow Solutions Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development Experience with ServiceNow modules like incident, request, change, maintenance window, SLAs More ❯

You: Ideally, you'll bring at least 3 years of experience in a similar support role. We're looking for someone with: Excellent user-facing skills and a strong customer service approach. Previous experience working within the creative industry is highly desirable. Desirable Technical Experience: Microsoft Windows (client and server environments) Microsoft Entra ID (Azure AD) & Active Directory More ❯

based in Henley-On-Thames (Need to be able to commute to the office). Your new role Senior Desktop Support Analyst What you'll need to succeed Excellent customer service and communications skills. Previous experience doing VIP Support/C-Suite support is highly preferable. In-depth experience in a customer-facing 'desktop' support role, preferably More ❯

Review and process monthly sales tax adjustment journals. Help resolve queries related to global sales tax and UK VAT. Manage and respond to Creator invoices and queries via our customer service portal. Provide support for bookkeeping, ad-hoc administrative tasks, and during month-end processes. Contribute to identifying and implementing new system processes. Assist with VAT audit data More ❯

ambition, diversity and creativity are celebrated DUTIES AND RESPONSIBILITIES This role will work across the whole of the Digital and Innovation portfolio, supporting activity across core IT and technology, customer and digital, and our Smart City ambitions to make Westminster a world class city. This will require a proactive and relentless focus on delivery. The role is an enabling … improve and meet the needs of our users, to a member of a Project team using Agile/Waterfall methodologies to deliver agreed outcomes, or a member of a service team delivering against a set of requirements. Through the way the teams will work the postholder will drive a change to the culture of the organisation as part of … industry best practice and regulatory and contractual requirements. Implement plans to minimise the risk of our end user device and application estate. Deliver a high quality, continually improving support service to all users, while maintaining adherence to relevant industry standards, security protocols and council policies. Deliver a gapless service wherever possible according to rota/schedule, including supporting More ❯

Comms Operator 6 months London - onsite x5 days a week Inside IR35 - Umbrella only Active DV clearance required - eligible candidates will be considered Overview: Are you experienced in a customer-focused call centre or part of an emergency call handling team? If so, this role could be perfect for you. We foster a culture of inclusion, trust, and continuous … are an important part of your daily work: Lead in setting up frontline communications, acting as the first point of contact for all staff, ensuring seamless, secure, and professional service 24/7. Manage call handling, swiftly managing urgent and sensitive communications with precision, discretion, and full compliance with security protocols. Manage national and international conference calls, connecting Cabinet … internal and external stakeholders. Contribute to broader business operations, taking on varied support tasks that enhance the efficiency and effectiveness of internal communications. Person specification Essential Skills & Experience: Outstanding customer service - Calm, confident, and responsive under pressure. Team player - Collaborative, supportive, and reliable in a fast-paced environment. Self-starter - Able to work independently and make sound decisions. More ❯

Dynamics 365 Support Analyst (D365, SC Cleared, Customer Service, 1st Line, 2nd Line) - Remote, Live Environment, Immediate Start. Outside IR35 A Dynamics 365 Support Analyst (D365, SC Cleared, Customer Service, 1st Line, 2nd Line) is required by a remote-first organisation running a live Dynamics 365 Customer Service system. You must have: Active SC … Clearance Strong hands-on experience with D365 Customer Service Experience supporting D365 ticketing environments Solid knowledge of D365 entities - Contact, Cases, Accounts 1st and 2nd line support experience in D365 This is a hands-on SC-cleared contract - ideal if you want real D365 support work in a live system. Role overview: You'll triage tickets, identify defects More ❯