2 of 2 Contract Customer-Centricity Jobs in the City of London

of any issues to management. Your proactive approach will include maintaining project lists, status updates, and suggesting improvements to enhance operational frameworks. You will also promote a customer-centric culture by fostering internal and external relationships, providing value-added services, and making evidence-based suggestions for increased efficiency. Key Responsibilities: Oversee and administer EMIR, MIFID II More ❯

. You will not only manage the BAU service support responding to tickets and escalations with up to 450 tickets a month but also look at implementing customer centric strategy to help reduce initial incidents. Standard elements like setting up new users, providing 1st line fix and overal general expectation management. It would be ideal if More ❯