1 of 1 Contract Performance Metrics Jobs in the City of London

standards to ensure consistency across the global service portfolio. Embed scalability, risk, control, and compliance requirements into service designs. Define and implement service-level performance metrics aligned to operating model requirements. Translate service designs into operational and organisational requirements in collaboration with programme leads. Support documentation, training materials … environments. Experience facilitating co-design workshops and engaging diverse stakeholder groups. Ability to manage service design roadmaps, prioritisation, and iterative improvement cycles. Familiarity with performance measurement frameworks and embedding new service designs into BAU operations. Proficiency in design and visualisation tools. Service Designer/Service Design Lead - 12 Month ...