2 of 2 Contract Service Analyst Jobs in the City of London

Service Design Analyst - 12 Month Fixed Term Contract - London (Hybrid) - £80,000 per annum A fantastic opportunity has arisen for a Service Design Analyst to join our London based global professional services firm on a 12 month fixed term contract. Key Responsibilities Support delivery … business professional transformation programme through service data analysis and portfolio-level service design support. Assist in developing and maintaining the global service portfolio framework, including drafting templates and structured documentation. Collate service requirements, capturing user feedback and insights to inform service design. Consolidate service ...

Line Service Desk Analyst - 3 Month Rolling Contract - £180 P/D - £240 P/D - Financial Services As a 1st Line Service Desk Analyst, you will be the first point of contact for users seeking technical assistance. You’ll log, categorise, and manage incidents, providing … both telephone and deskside support, with a strong focus on communication, accuracy, and customer satisfaction. Key Responsibilities Log, classify, and process IT incidents and service requests accurately. Provide first-line troubleshooting, investigation, and diagnosis. Perform routine daily system checks (e.g., backups, server checks). Escalate more complex issues ...