1 of 1 Contract Social Skills Jobs in Conwy

non-standard installations. Asset & Infrastructure Management: Maintain accurate asset registers for hardware and software. Provide hands-on support for infrastructure components in coordination with third-party partners. Customer Service & Communication: Provide VIP support and training sessions for users. Record and track incidents, resolutions, and feedback. Suggest improvements to processes and documentation. Skills & Experience Required: Minimum 5 years' experience in … Mac OS, iOS, Android, and Microsoft Office 365. Familiarity with Active Directory, Exchange, MDM, AV, and basic networking. Exposure to ITIL v3 practices (incident, request, problem, change). Excellent communication and interpersonal skills. Ability to work independently and under pressure. Experience supporting conferencing systems (Skype, Cisco, BlueJeans) and printers. Desirable Qualifications: BSc/BA in IT, Computer Science, or equivalent More ❯