1 of 1 Contract User Experience Jobs in Corsham

incident, problem, and change management processes. Create and optimise automation rules to streamline ticket handling and escalation processes. Develop and manage Proforma forms for structured data capture and improved user experience. Configure and support ITSM modules (Request, Incident, Problem, Change, Asset, and Configuration Management). Administer and maintain the Assets module (Insight), including: Asset schema design Custom field integrations … manage webhooks to integrate JSM with third-party systems and internal platforms. Develop reports and dashboards to track SLAs, performance metrics, and service trends. Administer Crowd/Access for user management, roles, and permission schemes across the Atlassian suite. Jira Software (JSW) Create and configure Jira projects, including permission schemes, issue types, and notification settings. Build and manage Kanban … management, and continuous delivery. Design and maintain dashboards and reports for team performance, backlog health, and throughput analysis. Confluence Create and maintain a Knowledge Base integrated with JSM for user self-service and internal documentation. Build Confluence pages, templates, and hierarchies to support knowledge sharing and operational transparency. Implement tagging and labelling conventions to ensure discoverability and content consistency. More ❯