JIRA Workflow SME - Service Management
Corsham, Wiltshire, Whitley, United Kingdom
CBSbutler Holdings Limited trading as CBSbutler
Problem, Change, Asset, and Configuration Management). Administer and maintain the Assets module (Insight), including: Asset schema design Custom field integrations Attribute-based automation and relationships Implement and manage webhooks to integrate JSM with third-party systems and internal platforms. Develop reports and dashboards to track SLAs, performance metrics, and service trends. Administer Crowd/Access for user management, roles … Assets (Insight). Competence in building dashboards and reports using Jira Query Language (JQL). Understanding of Crowd or Atlassian Access for managing users, roles, and permissions. Knowledge of webhooks and API-based integrations. Experience managing a Confluence Knowledge Base, including page structure, templates, and metadata. Desired Competencies Atlassian certification Experience with ITIL 4, Agile, or DevOps frameworks. Familiarity with More ❯
Employment Type: Contract
Posted: