2 of 2 DemandTrendContract ITSM Jobs in County Antrim

rate of £150. Key Responsibilities: Provide first-line support for hardware, software, and network issues across desktops, laptops, and peripherals. Log, track, and resolve support tickets using the IT service management system. Troubleshoot and escalate issues to L2/L3 teams where necessary. Assist with account setup, password resets, and access requests. Maintain accurate documentation of incidents, resolutions, and user More ❯

rate of £150. Key Responsibilities: Provide first-line support for hardware, software, and network issues across desktops, laptops, and peripherals. Log, track, and resolve support tickets using the IT service management system. Troubleshoot and escalate issues to L2/L3 teams where necessary. Assist with account setup, password resets, and access requests. Maintain accurate documentation of incidents, resolutions, and user More ❯