Amazon Connect Consulltant
Coventry, Warwickshire, United Kingdom
The Bridge IT Recruitment
managing queues and routing profiles, and understanding the full contact center operations including metrics and reporting Proficiency with Amazon Connect APIs and integrating with AWS services like Lambda, Lex, and DynamoDB, plus experience connecting to CRM systems and custom applications Strong understanding of contact center metrics, workforce management More ❯
Employment Type: Contract
Rate: GBP Annual
Posted: