Technical Specialist - CMDB
Coventry, West Midlands, England, United Kingdom
Lorien
ownership of IT Asset and Configuration Management (SACM) within their Shared Service team. You'll ensure the integrity of the Configuration Management Database (CMDB) and drive process improvements using ITIL best practices . This is a hands-on role with strategic elements, working across IT teams to maintain accurate data, support service improvements, and deliver integration projects. Key Responsibilities Define … new services. Facilitate workshops and document policies and procedures. Drive continuous improvement and automation initiatives. Work on BAU and development programmes, including integration projects. What We're Looking For ITIL Foundation (Intermediate level desirable). Strong experience in IT Asset and Configuration Management . Hands-on experience with ServiceNow , including CMDB and ideally CSDM framework . Knowledge of SACM processes … and ITIL best practices. Experience with hardware/software asset management. Excellent communication and stakeholder engagement skills. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy. More ❯
Employment Type: Contractor
Rate: £400 - £470 per day
Posted: