IT Support Engineer
- Hiring Organisation
- Red King Resourcing
- Location
- Cowdenbeath, Fife, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £150/day
including iPhones and Blackberry * Assist with data backup and recovery processes * Work within virtual, MDM and VPN environments * Log, update and manage tickets within ServiceNow * Maintain accurate documentation of incidents and resolutions * Deliver high quality customer service to end users * Follow defined ITIL based processes and procedures Required Skills … facing skills * Logical and analytical approach to troubleshooting * Ability to work independently and manage workload effectively Desirable * Familiarity with Microsoft SCCM * Experience working with ServiceNow * Exposure to virtualisation, MDM and VPN environments ...