ownership across England and Wales. As the Head of Systems Value, you will provide senior leadership that brings together user research and business analysis to drive evidence-based
decision making across the organisation. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and full Civil Service benefits. Flexible, hybrid working from a choice … You will work with teams across the Customer and Strategy group, helping create a more holistic approach to strategy, enabling more efficient resource allocation and consistent, insight-led
decision-
making across the organisation. Key responsibilities Build and lead a high-performing team of User Researchers and Business Analysts, fostering collaboration and knowledge sharing between disciplines Lead the development … for
decision support, research, and insights, bringing together practitioners from across the organisation Establish frameworks and methodologies for integrating user insights with business metrics to inform strategic
decision-
making Drive research initiatives across the full product lifecycle, from discovery to post-launch evaluation Translate complex research findings and business analysis into clear, actionable recommendations for stakeholders Partner
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