1 of 1 Contract Knowledge Management Jobs in Derbyshire

and is passionate about enabling DevOps excellence across teams. Key Responsibilities: Setup & Training : Develop and deliver high-level base training on Azure DevOps (ADO) concepts. Create and maintain ADO knowledge base articles within ServiceNow. Support Provision : Provide hands-on support for ADO usage, including pipeline configuration, ticket resolution, and operational troubleshooting. BAU Activities : Ensure smooth day-to-day operations … documentation. Tool Maintenance : Manage updates, patching, and security fixes for the ADO toolset. Operational Enablement : Support teams in adopting and effectively using ADO through enablement sessions and ongoing guidance. Knowledge Management : Maintain an issue log and create knowledge articles to support continuous improvement. Analytics & Reporting : Perform quarterly analysis of ticket volumes to identify trends and opportunities for More ❯