Senior Service Desk Analyst
Lockington, Derby, Derbyshire, England, United Kingdom
James Andrew Recruitment Solutions (JAR Solutions)
end users and ICT colleagues Deliver excellent customer services using telephone, face to face, email, video, and instant messaging Work within agreed ISO/ITIL/Service Desk Institute management processes including Service Level, Incident, Problem, Change, Capacity, Configuration and Release management Procure ICT hardware, software and services whilst ensuring software licensing compliance Create high quality documentation More ❯
Employment Type: Contractor
Rate: £150 - £175 per day
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